DJ BOOKING TERMS
These terms explain how your date is held and secured, how deposits and payments work, what can be changed after booking, and what happens if a booking is cancelled.
1. Enquiries and direct bookings
Submitting a general booking enquiry, sending an email, using WhatsApp or making another enquiry does not reserve a date. Where the website shows a fixed price and the booking meets the requirements for online booking, the client may instead choose Book now. A direct online booking is not confirmed merely by completing the form; the date is secured only when the required £50 deposit or the full booking amount has been successfully paid.
2. 30-minute provisional date hold
When an eligible client chooses Book now, the selected date may be placed on a provisional hold for up to 30 minutes while payment is completed. During this period the date may appear as on hold and may be temporarily unavailable to other clients. The hold does not create a confirmed booking. If the required deposit or full payment is not successfully completed before the hold expires, the hold is released, the date may become available again and the unpaid payment link or order may no longer be valid.
3. £50 non-refundable deposit and full-payment option
A £50 non-refundable booking deposit is required to secure a booking. If the client chooses to pay the full agreed amount instead of paying only the deposit, the first £50 of that full payment is still treated as the non-refundable booking deposit and the amount above £50 is treated as an advance payment towards the booking. The deposit is deducted from the agreed total. For bookings arranged through the enquiry route, payment should only be made after the booking details, availability and final price have been agreed. For eligible direct online bookings, the website may present the agreed calculated total immediately and allow the client to pay either the £50 deposit or the full amount.
4. Remaining balance and payment methods
Where only the £50 deposit has been paid, the remaining agreed balance is due at the start of the event, before the DJ performance begins. The client may also pay the outstanding balance earlier using the original booking payment link where that option remains available. At the venue, the outstanding balance may be taken by an accepted Square payment method, including contactless card or supported mobile-wallet payment. A booking is treated as paid in full once the full agreed amount has been successfully received and recorded.
5. Payment confirmations, receipts and invoices
Successful online payments are recorded against the booking reference. The client may receive a payment confirmation from the Aidy Smith booking system and a separate receipt from the payment provider where available. Once the booking has been paid in full, a final paid confirmation or invoice may be issued showing the agreed total, payments received and a zero remaining balance. The booking reference should be quoted in any payment or booking query.
6. Cancellations, postponements, date changes and refunds
The £50 booking deposit is non-refundable. If the client has paid more than £50, including where the booking was paid in full, the amount above the £50 deposit is an advance payment. A customer cancellation is assessed using the time remaining when the verified cancellation request is submitted:
- 31 days or more before the event: the £50 deposit is retained and the rest of the amount paid is refundable.
- 15–30 days before the event: the £50 deposit plus 25% of the amount paid above the deposit may be retained; the remainder is refundable.
- 8–14 days before the event: the £50 deposit plus 50% of the amount paid above the deposit may be retained; the remainder is refundable.
- 7 days or less before the event: up to the full amount paid may be retained where this reflects the direct loss caused by the cancellation.
These figures are the standard maximum cancellation amounts under this policy. If the actual loss is lower — for example because the date is successfully rebooked — the amount retained may be reduced and the refund increased. The business will not seek to recover the same loss twice. A cancellation request does not itself release the date or send money back; the timing band and estimated refund are recorded when the request is submitted, then the cancellation and refund are reviewed before approval.
Customers with a secure booking link can use the Request cancellation option. Email verification is required before the request can be submitted. Once a cancellation request is submitted, scheduled music reminders, venue/balance reminders, post-event review requests and future rebooking emails for that booking are paused. If the request is approved, the booking is cancelled, the date is released and any approved refund is returned through Square where automatic refunding is available, or handled separately where a payment method requires manual processing.
Postponements and event-date changes are not automatic cancellations. Contact Aidy as early as possible; a replacement date depends on availability and may require a revised quote.
Online cancellation rights: the usual 14-day cooling-off right for many distance contracts does not generally apply to services related to leisure activities where the contract provides for a specific date or period of performance (Regulation 28(1)(h) of the Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013). This does not remove other statutory consumer rights or the requirement for cancellation terms to be fair.
7. Accuracy of booking information and later changes
The client should provide accurate information when booking, including the event type, date, venue, postcode, start and finish times, expected attendance, music requirements, equipment requirements and any additional information relevant to the event. The agreed price and planned setup are based on the information supplied. Material changes after booking, including a different venue, larger attendance, longer performance time, additional equipment or different access requirements, may require the booking details and price to be reviewed.
8. Performance time and overtime
Standard Aidy Smith DJ packages include the first four hours of DJ performance. Additional Aidy Smith performance time is charged at £50 per hour. Drum and bass packages include the first three hours of performance, with additional performance time charged at £100 per hour. Any planned overtime should be agreed in advance where possible and remains subject to venue finish times, licensing and availability.
9. Venue and access information
The client should provide accurate information about the venue, room or function space, expected attendance, parking, loading access, stairs or lifts, carrying distance, setup access times, performance area, safe mains power, sound limiters, noise restrictions and the final permitted music time. Material changes to these details may affect the equipment required, setup time, price or whether the booking can safely proceed.
10. Standard Aidy Smith equipment
For suitable standard DJ bookings, the base setup can include the DJ booth, speakers, microphone and DJ equipment. The lighting choice is included at no extra charge: no supplied lighting; Standard with 2x Spider Lights; Enhanced with 2x Spider Lights and 1x Moving Head; UV Lighting with 2x Spider Lights and 2x UV floodlights; or the Full Setup with 2x Spider Lights, 1x Moving Head and 2x UV floodlights. When the Event type is UV Party, the normal lighting selector does not apply: lighting is locked to 2x UV floodlights only, with no Spider Lights or Moving Head. For Aidy Smith bookings of up to 100 guests, the supplied setup can use PA speakers. Larger bookings can use high-powered speakers, with the final sound and lighting arrangement matched to the booking size, venue and room rather than using one fixed setup for every event.
11. Subwoofers on standard DJ bookings
Subwoofers are not automatically included with standard Aidy Smith DJ packages. Where additional low-end is wanted and the venue is suitable, the selectable upgrades are 2 subwoofers for +£100, 3 for +£150 or 4 for +£200. Availability remains subject to access, floor space, venue restrictions and the event requirements. The number selected or agreed forms part of the booking details.
12. Drum and bass booking equipment
Drum and bass packages include subwoofers as part of the selected package. Foundation includes 2 subwoofers and can be upgraded to 3 for +£50 or 4 for +£100. Pressure includes 3 and can be upgraded to 4 for +£50. Full Force includes 4. Where suitable venue equipment is not already installed, the setup can also include high-powered speakers, CDJs, channel mixer, analogue audio mixer, DJ booth, lighting and microphone as agreed for the booking.
13. Venue-supplied equipment
If the venue is supplying any DJ or sound equipment, the client should provide the exact model details and available connections where possible. Suitable professional venue sound, CDJs, mixer, booth or lighting can be used instead of supplied equipment where agreed in advance. Equipment that has not been checked beforehand cannot be assumed to be suitable or compatible on the day.
14. Weddings and extended coverage
Standard evening wedding receptions use the normal Aidy Smith package structure. Ceremony music, afternoon background music, unusually early setup, separate-room audio, additional microphones or other extended wedding requirements may need a separate or custom quote because the timings and equipment vary between venues.
15. Larger events and custom production
Standard Aidy Smith package pricing covers suitable events up to 300 guests. Events over 300 guests are quoted individually. Drum and bass bookings over the published package capacities, unusually large rooms, outdoor requirements or events needing equipment beyond the available setup may require a custom plan or suitable professional venue or production-company equipment. Where the website cannot calculate a suitable fixed price, the client will be asked to send an enquiry rather than complete an instant booking.
16. Outdoor events
Outdoor performances can be considered where there is suitable weather protection, a safe level performance area and reliable mains power. DJ, sound and lighting equipment must not be exposed to rain, unsafe weather or unsuitable ground conditions. If conditions are unsafe, the setup may need to be moved, reduced or cancelled.
17. Travel from Bradford
Travel is included within 3 road miles of the Bradford base. Beyond that, travel is charged at £5 per additional one-way road mile. For eligible fixed-price online bookings, the road distance is calculated from the verified venue postcode and the travel charge is included in the displayed booking total. If the distance cannot be calculated or the booking needs a custom production or logistics plan, travel will be confirmed in writing before the booking is accepted.
18. Coverage area and postcode verification
Aidy Smith standard DJ bookings are available across West Yorkshire, including Bradford, Leeds, Wakefield, Kirklees and Calderdale. The website may use the venue postcode to check whether an Aidy Smith booking is within the standard online booking area. Where a postcode is outside West Yorkshire or cannot be verified, instant Book now may be unavailable, but the client can still send an enquiry so travel and any additional requirements can be considered. Suitable specialist Audio Demon drum and bass bookings can be considered elsewhere in the UK and are not restricted to the West Yorkshire instant-booking area.
19. Availability and double-booking protection
A date shown as available is subject to availability at the point the booking process begins. A provisional online hold may temporarily block the date while payment is being completed. Once the required deposit or full payment has been successfully received, the date is treated as secured and is removed from general availability. If a provisional hold expires without payment, the date may immediately be offered to another client. An expired or cancelled unpaid booking must not be relied upon as a reservation.
20. Music requests and event planning
Clients are welcome to provide favourite songs, must-play requests, preferred genres and music they do not want played. These requests help shape the event, but the final running order remains flexible so the set can respond to the crowd, event schedule and venue requirements. Drum and bass bookings are performed within the musical direction agreed for that event.
21. Sound limits, curfews and venue rules
The DJ must follow the venue's sound limits, licensing conditions, curfew, access rules and reasonable instructions from authorised venue staff. A sound limiter, restricted volume level or earlier-than-expected finish time does not automatically entitle the client to a reduction in the agreed booking price where those restrictions are imposed by the venue.
22. Safety and unsuitable conditions
Equipment must be set up and operated in a safe environment. Aidy may refuse to use unsafe power supplies, unstable performance areas, unprotected outdoor locations or equipment believed to be unsafe or unsuitable. Performance may also be paused or stopped if conditions present a reasonable risk to people or equipment.
23. Contact
Questions about these terms can be sent to info@aidysmith.uk. Event-specific requirements should be confirmed through the booking enquiry, direct booking details or written confirmation.